The care access platform
Every referral ends in a confirmed, in-network appointment.
GuidingPatients gives hospitals, ACOs, and care teams a single platform to find providers, verify network status, and book appointments — keeping patients in your system and revenue in your organization.
See what your care team would see
Search real providers from our database of 387,000+ verified physician profiles.
The challenge
When patients leave your network, they don't always come back.
Every out-of-network referral represents more than lost revenue — it's a patient relationship that may never return. For health systems, the scheduling workflow is the last touchpoint before a patient enters the broader market.
$12,000+
The Revenue Impact
Per out-of-network specialist referral in lost reimbursement. For a 500-bed system processing 200 referrals/week, even 10% network leakage means millions annually.
30–40%
The Care Gap Impact
Of post-acute referrals leak out of network. Patients scheduled out-of-network have lower follow-up rates, worse transitions of care outcomes, and higher readmission risk.
2.3×
The Stickiness Factor
Higher patient lifetime value when referrals stay in-system. Health systems that control the scheduling experience keep patients across the continuum — from inpatient to outpatient to post-acute to ongoing PCP.
The platform
Four capabilities. One workflow.
GuidingPatients unifies provider discovery, scheduling, reporting, and network management into a single platform for care teams.
Your Provider Directory
Upload a CSV of your contracted provider NPIs and GuidingPatients matches them against 387,000+ unified physician profiles across 40+ data sources. Your care team sees only your providers — with green In-Network badges, real-time acceptance status, and insurance at the plan level.
- Upload your network → NPI matching → live same day
- In-network providers surface first with badges
- Insurance at the plan level, not just carrier
- Real-time acceptance status
Scheduling Engine
From referral to confirmed appointment in minutes, not hours. Secure backend links to provider scheduling systems — no custom EHR integrations required.
- Secure backend links to provider systems
- No custom EHR integrations required
- Eligibility verification before booking
- Full audit trail on every action
Reporting & KPIs
We don't just give you the tool. We give you the evidence it's delivering value. Built-in dashboards show booking volume, in-network rates, and per-team utilization.
- Booking volume with in-network split
- Per-coordinator utilization
- Care gap closure velocity
- One-click PDF export for leadership
Admin Portal
Built for the operations team that manages it all. Role-based access, network segmentation, user management, and complete audit logs.
- Role-based access (3 tiers)
- Network CSV upload → NPI matching
- User management with invite flows
- Audit logs with 8 event types
What your team sees
The physician card experience
Your care team sees your network — with in-network badges, insurance details, and Book Now buttons — the moment they search.
Out-of-network providers are visible but clearly flagged, so referrals stay in-system by design.
How it works
One continuous workflow from referral to closed care gap.
Search
Care coordinator searches for in-network cardiologist near patient's ZIP code
Filter
Results filtered by insurance plan, acceptance status, and availability
Verify
Insurance eligibility and referral requirements checked automatically
Book
Secure backend link opens authenticated session with provider's scheduling system
Confirm
Appointment confirmed in provider's EHR. Patient and team notified.
Track
Audit trail logged. Care gap updated. Follow-up alert set.
No custom API integrations. No phone calls. No faxes. The provider's existing scheduling workflow stays untouched.
Solutions
Built for every organization managing patient access.
Keep patients in-house across the continuum.
Case managers, discharge planners, and care coordinators use GuidingPatients to schedule patients into affiliated providers — protecting revenue, reducing readmissions, and increasing patient stickiness.
Pricing
Subscribe. Don't commit.
GuidingPatients is subscription-based — start when you're ready, pause or cancel anytime. No long-term contracts. We earn your renewal every month by delivering results your team can see in the KPI dashboard.
Month-to-month
No long-term contracts required. Scale up or down with your team's needs.
Live in hours
Upload your network CSV, onboard your team, and start scheduling the same day.
Prove it first
The built-in KPI dashboard shows your leadership team exactly what GP is delivering — before the first renewal.
“We don't need to lock you in. Once your team sees the 20-minute scheduling cycle drop to 3 minutes and your in-network referral rate climb, you'll want to stay.”
Security & compliance
Built for the most regulated industry in the world.
GuidingPatients was designed from day one for healthcare compliance. Role-based access, full audit trails, encrypted data, and HIPAA-aligned operational controls aren't add-ons — they're the foundation.
Ready to keep more patients in your network?
Subscription-based. No long-term contract. Start scheduling this month.
For care teams & operations
Schedule a Demo
See the platform live. No commitment to proceed.
Schedule a DemoFor developers & platforms
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API key in 30 seconds. No sales call required.
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